
I must not attempt humour with the library staff
Humour is part of my nature. I can be serious, and I believe I am able to act professionally and appropriately to a situation. But I also believe innately that a little fun and frivolity can help oil the wheels of business and make work less of a chore. So I sometimes — as yesterday — fall into error in assuming that (a) a little humour in an email will help defuse tension; and (b) that other people will actually recognise the humorous remark for what it is, and not take offense.
Regrettably, it seems, there are people in this world — and it must be said that in my experience the library world seems to attract them in disproportionate numbers — who don’t get humour, who would not recognise irony in a police lineup.
So, rather than defusing tension, my message often has the opposite effect of bringing down anger, insult and abuse upon my head. Useless then to respond, in any way, either to point out the obvious flaws in their “logic” or to attempt to explain myself. Besides, I have my pride, and attempting to explain or apologise to someone who is basically a waste of space anyway is definitely beneath me. So I am reduced to silence. A good thing, probably, but damned annoying just the same.










